Our Mission
This website is dedicated to empowering consumers with insurance claims against “low quality insurers” . It will help with auto, home, marine and business claims for losses by and including fire, water, wind, flood, theft, total loss and denied claims. This website aims to help consumers with existing claims as well as “preventative maintenance” - avoiding “low quality insurers” before you have a claim.
This website will be adding posts every few days about various insurance claim topics requested by visitors, including claim tips and commentary on media coverage and government response to natural disasters. Posts and website content are from the viewpoint of insurance claim advocates for the policy holder, not the insurer .
InsuranceClaimHelp.org was born out of frustration with “low quality insurers”, who like many big businesses today, have been allowed to do whatever they please, much like many large corporations in the early 1900’s that spawned antitrust laws and the formation of labor unions. Unfair claims practices laws mean nothing to low quality insurers, who routinely violate those laws and dare anyone to do anything about it.
Don’t count on the Media or the Government to solve this problem. The media and the government are controlled by big money. You are not going to hear in your local newspaper that European Smart Cars are getting 70 MPG when your local car dealer is buying full page ads to sell his gas guzzlers. Insurers don’t spend ad dollars just to get blasted by the media they fund. The answer to the insurance problem is YOU voting with your wallet. See below “YOU are the answer”.
The Problem - The mainstream media is more interested in ratings and advertising revenue than really helping John Doe. Consumer advocate news stories are token window dressing to make it appear that the media really cares. The government just is not doing the job. Legislators will not enact the laws needed because most legislators depend on campaign contributions and other “perks” from the big corporations. Our “not so honorable” honorable Judges have ignored the purpose of punitive damages. They won’t even impose a 1% of net profits penalty. And let’s face it, while we may believe that we have the best judicial system in the world, just as we believe America has the best of everything in the world, it just ain’t so. Judges get bribed here and set up with untraceable numbered off shore bank accounts, just like everywhere else in the world. The Executive branch of government is mostly staffed by ex insurance company personnel, who truly believe “the insured is the enemy.” For states where the insurance commissioner is elected, occasionally a true consumer advocate gets elected. But their efforts are resisted by their own employees. More typical are insurance industry friendly insurance commissioners who master the art of propaganda – making it appear they punished a 200 billion dollar insurer with a 2 million dollar fine that should have been 200 million dollars, or “going after” an insurer who failed to donate enough money to his election campaign, taking credit for premium reductions, mass publicizing the prosecution of fraud by a little guy body shop or insurance agent (and they should go after fraud by both insurer and insured, but the point here is that they really don’t punish fraud by insurance companies). Local district attorneys are no different. They have no interest in fraud by insurers. But they eagerly go after the little guy. Local district attorneys often get much of their funding from the insurance companies themselves. So why would a district attorney want to bite the hand that feeds it?
This is not to say that there are not any good insurers or corporations out there. Companies like Nationwide Insurance, WallMart and Southwest Airlines are too few. Most of today’s consumers are suckered with slick advertising by insurers like Geico and Allstate, and cheated when it comes time to pay a big claim. Note- to those of you who say “oh, my company paid my claim fairly and right away”, I say most of you are talking about repairs to a vehicle. It’s pretty hard for an insurer to screw an insured on a vehicle repair when all you have to do is open your eyes and see if the paint does not match or the panel is not straight.
YOU are the Answer - The best way to punish or change a “Bad Boy” insurer is to take away their business, or, put them out of business. How do YOU do this? By giving your business to the “Good Boy” insurers. How do you find out who are the good boys and the bad boys? Currently, the best claims rating website of insurers and their vendors has been set up by one of our contributors, Ron Cercone at www.uclaim.com. These ratings are by insurance consumers and their representatives who have had insurance claims. They are not insurers conducting their own surveys. They are not ratings by “A.M. Best”, which rates insurers on financial strength, for example “AAA+”. Beware insurers with advertisements like “we have a 95% customer satisfaction rating”. They are just rating themselves. Beware insurers who boast high a A.M. Best rating, which is not relevant for 99.9% of consumers. The “Peoples Choice” rating system at UClaim.com is not just insurance company ratings . It gives ratings of the insurer’s own employees and vendors. You can see ratings on their adjusters, body shops, contractors and even their lawyers. If you don’t like the adjuster assigned to you, ask for the one with the good rating, and punish the Bad Boy adjuster with a bad rating! This is how YOU, THE PEOPLE take back America from those bad boys drinking their Marguerita on a Caribbean beach with your money .
August 25th, 2008 at 12:54 am #Ben
Thanks. Good news. I’ll become your regular visitor.
August 27th, 2008 at 1:29 pm #admin
Thanks Ben
October 11th, 2008 at 2:11 pm #Jolie
Hello,
Does anyone know about State Farm’s Texas mobile homeowners policies? They are written through their general Ins co. I am looking for the meaning of the following endorsement codes; FGP-4926, FGE-4886, FP-4978, FE-4669, FE4564 and FE-4706. Anyone with any information would be helpful! Thank you!
Jolie
October 16th, 2008 at 5:07 pm #admin
Hello Jolie,
If you don’t want to ask your agent for those endorsements (for whatever reason), try calling a SF agent/s in another town/s in Texas. You don’t have to give your policy number or full name, just tell them you are not happy with your current agent and are looking for another agent. Who knows, maybe they will even fax or mail you a copy of the actual endorsements. You may have to call several agents before you find one hungry enough to help you.
If your agent refused to give you copies of the endorsements and you don’t care whether he likes you are not, call the SF home office in Bloomington, Illinois and ask them. I’m sure they will want your policy number to confirm you are their policy holder first. You can even ask for a complete certified copy of the policy be mailed to you.
If you have an open claim, ask the adjuster for copies of those endorsements. If he refuses or refers you back to the agent, ask for the claim manager. If he refuses, then go straight to the SF CEO in Bloomington.
Also, try asking the other mobile homeowners who they are insured with. If its in a mobile home park, I’m sure there will be others in the neighborhood insured with SF. Ask to see their policies.
November 17th, 2008 at 12:29 pm #Jane Pytel
You mission is noble. As a 12 year insurance investigation veteran, I regret to say that “low quality insurers” are the norm, not the exception.
Perhaps I could be of assistance. Since my departure from insurance, I have taken up consumer education as a means to help people with legitimate claims problems, notably “delay, deny, defend”. In addition to my ongoing series of articles, I have also just published an ebook, Power to Profit. This book should prove to be extremely helpful for anyone who is in the midst of insurance company bad practices. You can see more about the book at my website, http://solutionsforyourinsuranceclaim.com.
November 17th, 2008 at 6:57 pm #admin
Hello Jane,
Thanks for the nice comments. Your comments “delay, deny, defend” bring to mind a comment by a former California insurance commissioner (one of the few California commissioners who really cared about the consumer). He said most insurers usual practice is “to pay as little, as late as possible.”
You are very welcome to add your comments to any posts on this website and you should add a signature to your posts something like “Jane, contributor and former insurance claim investigator” (or however you want to word it.
Thanks
November 17th, 2008 at 7:00 pm #admin
Jane, forgot to mention the commissioner’s name: John Garamendi. I think he is currently the Leutennant General. Please send me an email to info@insuranceclaimehlp.org