Comments on: Other Insurance Claims

By: Jason

Jason — Sun, 05 Feb 2012 16:30:44 +0000

Daral,
When the insurance company pays for the damaged items, they technically belong to the insurance company. Sometimes it doesn’t make sense for the insurance company to take possession of an item such as it’s weight to value, it enormity, the lack of substance (80 lbs. of packaging peanuts for example), etc. If you give the adjuster a reason to keep one both the items, for a constant remember of your irresponsible accident in your bedroom that you can see every morning, (for example), he might say yeah. If he doesn’t, be prepared to offer him a few dollars for that lasting memory that will last a life time.

Sometimes the adjuster’s automatically place a threshold of 10% for example on the damaged items just to keep things simple. If that is the case, you might not want to pay $200+ for one or both these items.

By: Daral

Daral — Sun, 05 Feb 2012 14:25:56 +0000

Part II of question started under Auto Insurance questions. Briefly car was demolished in windstorm. I was transporting (and this is no lie I have pictures) a 42″ Plasma Screen TV and a BIAMP 420 (an expensive piece of sound system equipment) The BIAMP was ruined and no longer works. The TV does turn on but the body and case has been severely dented and cracked as well as the screen scratched. I was in California (where I am moving) at the time but the policy is in Texas (where I rent.) I know when having a car repaired I can specify I want all damaged parts returned to me. Is this the same with Renters? In short can I keep the beat up TV for a spare room AND get the claim and payment for a new one or do I have to turn everything over and do I have to haul it back to Texas to do so? Thanks.

By: Jason

Jason — Thu, 12 Jan 2012 00:50:47 +0000

Sandy,
We don’t know. You provided no dates or years and how long ago your policy was in force and how long you have to make claims. If you want to provide some important information concerning that, we might be able to answer your question.

But, after you find this information to post another question on here, you will already likely know the answer because we need the information you left out in order to provide the answer you seek.

By: sandy

sandy — Wed, 11 Jan 2012 17:13:30 +0000

I had workplace supplemental health insurance. I diagnosed with heart problems. I did not use my claim because of confusing application. Is it too late to file a claim now.

By: Jason

Jason — Fri, 06 Jan 2012 01:59:29 +0000

Austin,
It doesn’t make sense that they need to reach you by phone. What they need to do is reach you by sending you a check.

Get on the phone with the numbers you have and request that you talk to a manager about getting your funds. If the manager can’t help you to your satisfaction, request his manager. Take a proactive approach and find out exactly what the hold up is. Ask them exactly why they need to reach you by phone instead of cutting a check to you. You might have to be a little direct with them to get some results.

Oh, by the way, I looked at this insurance company rating of another company called Minnesota life. Minnesota’s Life’s ranking was that 48% of the people responding to a survey said they were unsatisfied of very unsatisfied with the company. For Monumental Life the same category was at 67%. Both these rankings are rather sad.

If you can’t get the results you want from asking for a manager call the president of Monumental Life,

Henry G. Hagan, CLU
4333 Edgewood Road N.E.
Cedar Rapids, IA 52499
319-355-8511

Let him know about your problems getting your money that has already been approved for a long time.

By: austin

austin — Fri, 06 Jan 2012 01:36:51 +0000

At first they seemed helpful. They said it should only take up to 14 days to get the check because it was already approved. After 14 days they said it was in progress and would take a little longer but would be on the way soon. Then a week later I got the same response. Finally I spoke with someone that told me that it is a supplemental policy handled by another office in another department. She said she was unable to reach that department by telephone, so she sent an email to them requesting that they call me directly about the claim. A week later they said they are still waiting for them to call me, and they could not give me that phone number. They had no further information. I called back a week later and they said they would resend the email requesting them to call me. I am waiting on a phone call that may never come. I cannot call them directly. I cannot email them. I figured they wanted to wait until 2012, but I still can’t reach them.

By: Jason

Jason — Fri, 06 Jan 2012 01:03:04 +0000

Austin,
What kind of run-around are you getting? If they are going to call you, did you give them a reasonable amount of time to return your call? Do you know who is supposed to be calling you? Do you have this person’s number that you can call that person directly to address your concerns?

By: austin

austin — Thu, 05 Jan 2012 23:59:59 +0000

My grandfather died 10 years ago naming me the cobenificiary of a policy. It has been on hold by the insurance company until now, I am now eighteen. The policy paid my mother’s claim upon his death, so it has been “approved”. Now I am getting the run around. I have faxed all the documents, which they acknowledge. But I can’t get a straight answer from their customer service. I keep getting redirected and told they will call me. I am ready to call a lawyer. How long can they give me the run around…The insurance company is Monumental Life.

By: Jason

Jason — Thu, 29 Dec 2011 01:54:02 +0000

Jenny,
We are going to decline addressing these scenarios. We have no idea who could best answer them for you.

By: Jenny

Jenny — Thu, 29 Dec 2011 00:45:18 +0000

Here’s the first scenario: You win a medical malpractice suit and receive money for future healthcare but you lose your funding (this happened recently to a quadriplegic who had invested with Bernie Madoff. Can you get coverage with another insurer even though technically you were already compensated for the health issue?

Here’s the second scenario: You win a medical malpractice suit and receive money for future healthcare. I assume if you have received this money, you cannot submit a claim for the healthcare covered under the med malpractice suit to another insurer, even if you have coverage via your spouse through their company’s insurer. Correct? (It feels correct and morally the right thing to do. But they never ask if the health issue was a result of medical malpractice, only worker’s comp. Why is that?)

Here’s the third scenario: You win a medical malpractice suit and receive money for future healthcare. Now you have a medical issue, which is on the “gray” area of whether it should be covered or not. Say for example, the injured person has to take medications as a result of their injury and now have a complication. It took some time for this complication to appear and it is an indirect health issue to the original claim. Can you submit that claim to another insurer? (Keep in mind, though with a medical malpractice case, the patient was still insured under the spouse’s health care plan.)

Thanks and sorry to submit so many questions. If you are not a good resource to answer this, but knows someone who is, please let me know. I do have attorneys and they know the law, but I sense an adjuster would know how the business-side of insurance works. I understand the advice you give me is just that and I take all the risks if I use the advice or not.